SimulatedUser

class opik.simulation.SimulatedUser(persona: str, model: str | None = None, fixed_responses: List[str] | None = None)

Bases: object

A simulated user that generates responses using LLMs or fixed responses.

The user simulator generates string responses that are then incorporated into the conversation by the application logic.

__init__(persona: str, model: str | None = None, fixed_responses: List[str] | None = None)

Initialize a simulated user.

Parameters:
  • persona – Description of the user’s personality and behavior

  • model – LLM model to use for generating responses. If omitted, uses the central default model resolved by get_default_model_name() (override with OPIK_DEFAULT_LLM).

  • fixed_responses – Optional list of predefined responses to cycle through

generate_response(conversation_history: List[Dict[str, str]]) str

Generate a response based on the conversation history.

Parameters:

conversation_history – List of message dicts with ‘role’ and ‘content’ keys

Returns:

String response from the simulated user

Description

The SimulatedUser class generates realistic user responses for multi-turn conversation simulations. It can use either LLM-generated responses or predefined fixed responses, making it flexible for different testing scenarios.

Key Features

  • LLM-powered responses: Uses any supported LLM model to generate context-aware user responses

  • Fixed responses: Option to use predefined responses for deterministic testing

  • Persona-based behavior: Simulates different user personalities and behaviors

  • Conversation context: Generates responses based on full conversation history

Constructor

SimulatedUser(
    persona: str,
    model: Optional[str] = None,
    fixed_responses: Optional[List[str]] = None
)

Parameters

persona (str)

Description of the user’s personality and behavior. This is used as a system prompt to guide the LLM’s response generation.

model (str, optional)

LLM model to use for generating responses. If omitted, defaults to the value of OPIK_DEFAULT_LLM (or openai/gpt-5-nano when unset). Supports any model available through Opik’s model factory.

fixed_responses (List[str], optional)

List of predefined responses to cycle through. If provided, these responses will be used instead of LLM generation.

Methods

generate_response

generate_response(conversation_history: List[Dict[str, str]]) -> str

Generates a response based on the conversation history.

Parameters:

  • conversation_history (List[Dict[str, str]]): List of message dictionaries with ‘role’ and ‘content’ keys

Returns:

  • str: String response from the simulated user

Behavior:

  • If fixed_responses are provided, cycles through them in order

  • Otherwise, uses the LLM to generate context-aware responses based on the persona and conversation history

  • Automatically limits conversation history to last 10 messages to avoid token limits

Examples

Basic Usage

from opik.simulation import SimulatedUser

# Create a simulated user with a specific persona
user_simulator = SimulatedUser(
    persona="You are a frustrated customer who wants a refund for a broken product",
    model="openai/gpt-5-nano"
)

# Generate a response based on conversation history
conversation = [
    {"role": "assistant", "content": "Hello, how can I help you today?"},
    {"role": "user", "content": "My product broke after 2 days, I want a refund."},
    {"role": "assistant", "content": "I'm sorry to hear that. What happened?"}
]

response = user_simulator.generate_response(conversation)
print(response)  # Output: "It just stopped working! I've barely used it..."

Fixed Responses

# Use predefined responses for deterministic testing
user_simulator = SimulatedUser(
    persona="Test user",
    fixed_responses=[
        "I want a refund",
        "This is taking too long",
        "Can I speak to a manager?",
        "I'm not satisfied with this service"
    ]
)

# Responses will cycle through the fixed list
response1 = user_simulator.generate_response([])  # "I want a refund"
response2 = user_simulator.generate_response([])   # "This is taking too long"
response3 = user_simulator.generate_response([])   # "Can I speak to a manager?"

Different Personas

# Happy customer persona
happy_customer = SimulatedUser(
    persona="You are a satisfied customer who loves the product and wants to buy more",
    model="openai/gpt-5-nano"
)

# Confused user persona
confused_user = SimulatedUser(
    persona="You are a confused user who needs help understanding how to use the product",
    model="openai/gpt-5-nano"
)

# Technical user persona
technical_user = SimulatedUser(
    persona="You are a technical user who asks detailed questions about implementation and integration",
    model="openai/gpt-5-nano"
)

Integration with run_simulation

from opik.simulation import SimulatedUser, run_simulation
from opik import track

@track
def customer_service_agent(user_message: str, *, thread_id: str, **kwargs):
    # Your agent logic here
    return {"role": "assistant", "content": "I understand your concern..."}

# Create multiple user personas for testing
personas = [
    "You are a frustrated customer who wants a refund",
    "You are a happy customer who wants to buy more products",
    "You are a confused user who needs help with setup"
]

for i, persona in enumerate(personas):
    simulator = SimulatedUser(persona=persona)
    simulation = run_simulation(
        app=customer_service_agent,
        user_simulator=simulator,
        max_turns=5,
        project_name="customer_service_evaluation"
    )
    print(f"Simulation {i+1} completed: {simulation['thread_id']}")

Best Practices

  1. Clear Personas: Write detailed, specific personas to get consistent behavior

  2. Model Selection: Choose appropriate models based on your needs (faster models for testing, more capable models for realistic simulation)

  3. Fixed Responses: Use fixed responses for deterministic testing scenarios

  4. Context Management: The class automatically handles conversation context, but be aware of token limits

  5. Error Handling: The class includes fallback responses if LLM generation fails

Notes

  • The class uses Opik’s model factory for LLM integration, ensuring consistency with other Opik features

  • Responses are generated as strings, not message dictionaries

  • The persona is used as a system prompt to guide response generation

  • Fixed responses cycle through the list in order, starting over when exhausted